In 2016 as a direct response to increasing demands for specific solutions and services for our clients, we introduced our Business Solutions practice . The Business Solutions team work with our clients on Customer Relationship Management, Document Management and Collaboration projects. Microsoft Dynamics 365 is core to this and can be a key investment in helping businesses grow.
Dynamics for your Business
Properly employed, a CRM system will help implement your Customer Relationship Strategy by allowing you track key interactions with people in your professional network .
Microsoft Dynamics 365 works with most core applications enhancing the three primary customer touch points: Marketing, Sales and Customer Service.
CRM is particularly valuable to small businesses as it systemises and creates structure around labour intensive activities which might previously have been managed using email and Excel spreadsheets in conjunction with their core application.