Dynamics 365 (CRM)

In 2016  as a direct response to increasing demands for specific solutions and services for our clients, we introduced our Business Solutions practice . The Business Solutions team work with our clients on Customer Relationship Management, Document Management and Collaboration projects. Microsoft Dynamics 365  is core to this and can be a key investment in helping businesses grow.

Dynamics for your Business

Properly employed, a CRM system will help implement your Customer Relationship Strategy by allowing you track key interactions with people in your professional network .

Microsoft Dynamics 365 works with most core applications enhancing the three primary customer touch points: Marketing, Sales and Customer Service.

CRM is particularly valuable to small businesses as it systemises and creates structure around labour intensive activities which might previously have been managed using email and Excel spreadsheets in conjunction with their core application.

Why Choose Intuity as your Microsoft Dynamics 365 Partner ?

  • Intuity are Microsoft Gold Partners working to ISO 27001 standards for Data Security.
  • We have over a decade of experience working with Dynamics within the Business Solutions team.
  • We have a strong track record in delivering world class results and ongoing support.
  • We know our customers and we tailor our solutions for their business.

How will Microsoft Dynamics CRM improve your business?

Improve your Marketing

  • Allow you to really get to know your customer, their behaviours / preferences etc.
  • Integrate with your core tools such as Office 365 and Power BI to further impact on your overall communications strategy.
  • Improve your communications to ensure a more rounded, cohesive and timely approach.

Sell Better

  • Create a more transparent tracking of all interactions.
  • Enable better performance from your team as a result.
  • Empower your team with knowledge which in turn improves their response to customers.
  • Help the team identify and attract the customers you want.
  • More sophisticated analytics will improve reviews and increase renewals.

Their Best Experience Ever!

  • Make the process of engagement easier for your customers.
  • Signpost for customers via branded portals.
  • A searchable knowledge base provides customer added value.
  • Staff have full access to all interactions.
  • In short this enables your team provide faster superior support.

Why Microsoft Dynamics 365?

  • Microsoft Dynamics 365 Online is an award-winning, secure, enterprise scalable platform on which to build your key business processes.
  • We are Microsoft Gold Partners and have decades of experience working with this global market leader.
  • This is a core part of the Microsoft Office 365 cloud platform, integrating seamlessly with Exchange, SharePoint, PowerBI and Skype for Business which        opens up endless possibilities for our customers’ development.
  • There is only 1 Microsoft.

So why not try it and see for yourself!

If you would like a one to one demo or an overview of how Microsoft Dynamics could benefit your business, call Donal or Michael today on 091-477600 or email bizsolutions@intuity.ie

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